These General Terms and Conditions (hereinafter referred to as the “Terms” or “GTC”) govern the rights and obligations of the contracting parties when concluding purchase agreements and service agreements between Vegapolis s.r.o., Company ID: 22634100, with its registered office at Václavské náměstí 808/66, Prague 1, registered in the Commercial Register maintained by the Municipal Court in Prague, Section C, Insert 419374 (hereinafter referred to as the “Seller”), and a natural or legal person (hereinafter referred to as the “Buyer”) who enters into a contract with the Seller via the website www.vegapolis.cz, in person, or by other means.
Email: [email protected]
Phone: +420………
Business hours: 9:00 – 18:00
Bank account number: …………..
Buyer means a consumer or entrepreneur who concludes a contract with the Seller for the purchase of goods or provision of services.
Consumer means a natural person acting outside the scope of their business or professional activity.
Entrepreneur means a person acting within the scope of their business or independent professional activity.
Goods means, in particular, fresh vegetables (especially peppers and tomatoes), or other plant-based products offered by the Seller. Such goods are perishable within the meaning of Section 1837(e) of the Civil Code.
Service means the cultivation of crops for the Buyer or other activities related to agricultural production.
The purchase agreement is concluded at the moment the Seller confirms the Buyer’s order and this confirmation is delivered to the Buyer (by email or otherwise).
Before confirming the order, the Buyer has the opportunity to review, modify, or cancel it.
The order must include:
The Seller is entitled to verify the correctness and completeness of the order before confirmation.
The Buyer acknowledges that the order is binding and its submission creates an obligation to pay for the goods or services.
The price includes VAT and all applicable fees. Delivery costs are stated separately.
Accepted payment methods:
In case of advance payment, the Buyer must pay within 3 days.
Goods are dispatched after payment is received or handed over upon collection.
The Seller issues an invoice, which also serves as proof of purchase.
Delivery within the Czech Republic:
Delivery times:
Risk of damage passes to the Buyer upon receipt.
The Buyer must:
The Seller is responsible for ensuring that goods are free from defects upon receipt.
Specifics of fresh goods:
Complaint procedure:
Possible outcomes:
The Consumer has the right to withdraw within 14 days.
Exceptions:
Returns:
The Seller provides a crop cultivation service.
Results depend on natural conditions.
Conditions:
Processing is in accordance with GDPR.
Purposes:
Rights:
More details: www.vegapolis.cz
Used for:
Authority:
Czech Trade Inspection Authority
adr.coi.gov.cz
The Seller is not liable for:
Governed by Czech law.
Effective from: 01/01/2026
Address: Vegapolis s.r.o.
Email: [email protected]
I hereby withdraw from:
☐ purchase of goods
☐ provision of services
Date: ______
Order number: ______
Name: ______
Signature: ______